Ride On-Demand

A curb-to-curb shared-ride service to request a ride in designated zones during service operating hours.

Customers are able to travel from one address to another within the designated zone and to our transit hubs in the same zone.

This service is provided through the use of fully accessible transit vehicles and standard Oakville Transit fares will apply.

If you have questions, please contact us at 905-815-2020 or transit@oakville.ca.

Permanent zones

New zones

Conventional service

Some fixed route bus service will be maintained for express service to/from the Oakville GO and Bronte GO stations during rush hour to accommodate increased passenger volumes.

Customer guidelines

  • Ride On-Demand is a curb to curb shared ride service. Customers can be on board the vehicle for up to 60 minutes depending on demand for the service. 
  • Please allow yourself ample travel time to reach your destination.
  • Customers can request a same day trip booking a minimum of 15 minutes in advance
  • The last available pick-up is 15 minutes before end of service
  • Customers have two options when booking their trip
    • Leave now
    • Leave at (requested time)
  • Minimum trip distance of 400 metres is required per booking
  • Customers must be ready two minutes before their scheduled pick-up time to avoid being recorded as a no-show
  • Drivers are not required to wait past the scheduled trip time for Ride On-Demand trips
  • Customers are permitted to book and travel with up to three guests - subject to vehicle capacity availability
  • Customers can travel with their bicycle, subject to availability of bike rack on the bus

Customer service


Oakville Transit On Demand mobile app

Start booking your same day on-demand trips today!

Visit the Oakville Transit On Demand page for more information.

Customer service


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