The Premier of Ontario has declared a province-wide state of emergency and issued a stay-at-home order in response to rising COVID-19 variant infection rates.
PRESTO is a reloadable electronic payment system for customers to pay their fare with the simple tap of a card.
PRESTO cards are available for a $6 one-time issuing fee* at prestocard.ca (allow 7-10 business days for delivery) or at any authorized PRESTO agents listed below. You must load a minimum of $0.05 or a monthly pass to your card at the time of purchase.
Once you have your card, we suggest you register your card to protect it in case of loss or theft. To get access to other benefits including balance protection, visit prestocard.ca to register and create a My PRESTO Account.
* Note: The one-time issuing fee does not cover replacement for lost, stolen or broken cards.
You can load your PRESTO card from $10-$1000. Funds can be loaded online at prestocard.ca, at a PRESTO agent listed above or at the Oakville, Bronte or Clarkson GO Transit stations. You can load funds in real time with the official PRESTO app. Funds can also be loaded over the phone by calling 1-8-PRESTO-123 (1-877-378-6123). If you load funds online or by phone it may take 24 hours for it to appear on your card.
Oakville Transit monthly passes can be loaded online at prestocard.ca, in person at Oakville Town Hall, Oakville Transit office or any Shoppers Drug Mart locations in Oakville. You can also load monthly passes in real time with the official PRESTO app. Oakville Transit monthly passes cannot be loaded at a GO Transit station. If you load a monthly pass online it may take 24 hours for it to appear on your card. A monthly pass can be loaded up to seven days into the current month or 19 days prior to the next month. Monthly passes are non-refundable, non-transferable and cannot be converted to regular funds on the PRESTO card.
Convenient autoload and autorenew features are also available for registered PRESTO card users. Funds and/or pass products will be added to your PRESTO card automatically when the balance falls below your preset minimum balance (must be at least $5). Visit prestocard.ca to create an account and manage your PRESTO card online.
If you are paying an adult fare, you simply purchase your card, load it with funds or a monthly pass and you're ready to go. PRESTO cards for children, youths or seniors must be programmed to ensure the user receives the fare discount. Follow these steps if you need a child, youth or senior card (these are called concession cards):
Program your card in person at an authorized PRESTO agent. This cannot be done online.
You only have to program your child, youth or senior PRESTO card once. Then you can load funds or a monthly pass online or in person at an authorized agent. When you tap your card onto a PRESTO device, a bus driver will be alerted to the type of card that is being used.
A child fare applies to those 6 to 12 years of age inclusive. When a child cardholder reaches 13 years of age, the PRESTO card must be reprogrammed to a youth card at one of the PRESTO agents. Cards that are not reprogrammed will automatically deduct an adult fare.
A youth fare applies to those 13 to 19 years of age inclusive.
Yes, seniors (65 years and over) can ride free all day, on all Oakville Transit routes every Monday. To ensure you are not charged, do not tap your card on the PRESTO payment device when boarding. Seniors are asked to be prepared to show proof of age if required.
You can use your PRESTO card on the transit systems listed below in the Greater Toronto and Hamilton Area (GTHA) and Ottawa. You can add funds and/or a pass product from one or more transit systems.
Oakville Transit care-A-van riders are not able to use a PRESTO card at this time.
TTC paper PRESTO ticket is not valid on Oakville Transit buses.
With a PRESTO card you will no longer have to ask the driver for a transfer. PRESTO's smartcard technology recognizes your continuous travel each time you tap your card. Transfers are valid for two hours from the time of your initial tap-on to make bus connections, including transfers to Burlington Transit and MiWay buses.
Yes, PRESTO will calculate the co-fare automatically. You have three hours to complete your travel between GO Transit and Oakville Transit.
When you tap on an Oakville Transit bus, full fare is deducted. When you transfer to GO Transit, the co-fare discount is applied to your GO Transit fare.
When you tap on an Oakville Transit bus, the PRESTO system can tell that you just completed a GO Transit ride and will charge you only $0.80 for the ride.
For more information and examples, visit prestocard.ca
Yes, you can if you have enough funds loaded on your card. When boarding the bus, tap onto the bus PRESTO fare payment device as per usual and then notify the bus driver you wish to pay for an additional rider. You may pay for up to five additional people and each additional person will be charged the cash fare. Each additional customer will be issued a two-hour paper transfer.
If you only have a monthly pass loaded on your PRESTO card, you will not be able to pay for an additional rider.
Each time you tap your card on a PRESTO payment device when boarding, it will display the transaction fee for your ride as well as the remaining balance on your card. You can also check your balance online at prestocard.ca, with the offical PRESTO app, or on PRESTO devices located at purchase locations and at the Uptown Core bus terminal.
If the balance is less than $50, it can be refunded at the Oakville Transit office at 430 Wyecroft Road. You will need to present your PRESTO card and a completed “Form B” which can be found on prestocard.ca under Paper Forms. Please visit prestocard.ca for full instructions on how to obtain a refund of your card balance.
Monthly passes cannot be refunded or converted to regular funds on the card.