
Home to Hub conveniently picks you up/drops you off at the end of your driveway to get you to and from the closest transit hub where you can connect with regular fixed route transit service.
Using Home To Hub
To register, email the following information to transit@oakville.ca with “Home to Hub” in the subject line, or call 905-815-2020:
- Name
- Street address
- Primary phone number
You will receive confirmation of your registration by mail with your customer ID number.
Use the On Demand self-serve booking service to book, cancel and confirm your own rides by phone, online or with a mobile app – even on evenings and weekends.
You can also email the following information to transit@oakville.ca with “Home to Hub” in the subject line or call 905-815-2020:
- Name
- Street address
- Phone number where we can reach you
- Days of the week you require pick up
- Time you wish to arrive at the transit hub or destination
- Time you wish to leave the transit hub or place of origin
Personal information will only be used for the purpose of booking transit, and will not be shared.
Trip bookings are required at least two hours in advance and can be booked up to 10 days in advance.
When a Home to Hub customer does not show up for a trip or cancels at the last minute, our resources cannot be used for other services.
Customers are required to provide more than four hours’ notice before their scheduled pick up time to cancel a trip; otherwise it will be considered a late cancellation.
Call 905-337-9222 or cancel using the On Demand self-serve booking service. If you are contacting us by phone, please specify you are calling to cancel a Home to Hub trip.
Definition of a Late Cancellation
Any booked trip cancelled less than four hours before the scheduled pick-up time.
Definition of Cancel-at-the-Door
Any booked trip cancelled after the vehicle has arrived at the pick-up location.
Definition of a No-Show
Any trip booked where the vehicle arrives at the pick-up location and the customer is not there.
A violation occurs and is tracked when a customer has more than three incidents per month. This can happen through a combination of Late Cancellations, Cancel-at-the Door or No-Shows.
Written warnings will be issued for infractions of Oakville Transit policies. Additional incidents will result in a review of Home to Hub service eligibility and could lead to suspension of service.
Service areas
Availability
Home to Hub is available to the newer communities of North Oakville including Seven Oaks, East Preserve, Oak Village and Shieldbay. See maps below for eligible areas.
Home to Hub is not available to areas covered by Route 5A, along Sixteen Mile Drive and Wheat Boom Drive, between Trafalgar Road and Neyagawa Boulevard.
Hours of operation
- Monday to Friday: 6 a.m. to 9 p.m.
- Saturday: 7 a.m. to 9 p.m.
- Sundays and holidays: 8 a.m. to 8 p.m.
Transit hub location
The transit hub for North Oakville is the Uptown Core Terminal.
The pick up location is in the north corner of the terminal.
Service area maps
Burnhamthorpe Road West & Neyagawa Boulevard
Burnhamthorpe Road, Sixth Line, Trafalgar Road & Threshing Mill Boulevard
Trafalgar Road & Dundas Street East
Availability
Home to Hub is available to Southeast Oakville in the approximate area bounded by Trafalgar Road and Winston Churchill Boulevard, and approximately south of Cornwall Road to Lake Ontario.
See Home to Hub Southeast Oakville weekday and weekend service areas maps below.
Hours of operation
- Monday to Friday: 6 a.m. to 11 p.m. (excludes areas serviced by Routes 4 and 11)
- Saturday from 7 a.m. to 9 p.m.
- Sunday and holidays: 8 a.m. to 8 p.m. (excludes areas serviced by Route 4)
Transit hub locations
The transit hubs for Southeast Oakville are:
The pick up location at the Oakville GO station is on the bus platform closest to the GO Transit building.
The pick up location for downtown Oakville is on Dunn Street just east of Church Street.
Interactive Service Area Maps
Home to Hub provides late evening service in the following areas:
Route 11 in southeast Oakville
- Between Trafalgar Road and Winston Churchill Boulevard, south of Cornwall Road; excludes areas serviced by Route 4.
- Available Monday to Friday from 9 to 11 p.m.
- The transit hubs are the Oakville GO station and downtown Oakville (Church and Dunn Streets).
Route 12 in Clearview
- Between QEW and Sheridan Garden Drive, and between Ford Drive and Winston Churchill Boulevard; excludes areas serviced by Route 4.
- Available Monday to Friday from 9 to 11 p.m.
- The transit hubs are the Oakville GO station and downtown Oakville (Church and Dunn Streets).
Route 26 in Falgarwood
- Between Eighth Line and Falgarwood Drive, and west of Holton Heights Drive; excludes areas serviced by Route 20.
- Available Monday to Saturday from 9:30 to 11:30 p.m.
- The transit hub is the Oakville GO station.
Transit hub locations
The transit hubs for Evening Service are:
The pick up location at the Oakville GO station is on the bus platform closest to the GO Transit building.
The pick up location for downtown Oakville is on Dunn Street just east of Church Street.
Interactive service area map
Home to Hub customer service
905-337-9222
transit@oakville.ca