Service changes in response to COVID-19

Friday, March 18, 2022

Updated: March 18, 2022

General announcements

Additional cleaning and disinfecting treatment of the Oakville Transit fleet is being done regularly.

To keep customers and operators safe during the COVID-19 pandemic, we have implemented these new procedures:

  • As per the Province of Ontario, non-medical masks or face coverings continue to be mandatory when travelling on Oakville Transit. Children under the age of two, people with disabilities or other medical conditions that prevent them from wearing any mask will not be required to wear one. It’s important to remember, not all disabilities or medical conditions are visible. Please be kind and support each other.
  • We are opening windows on transit buses as a precaution to further support the efficient HVAC system on all transit fleet. This is a best practice that has been adopted by other GTHA based transit services. This is a temporary measure and will be reviewed daily to address any extreme temperatures that may occur.
  • Maintain physical distancing of 2-metre or 6-feet distance from others at the bus stop.
  • Please board the bus through the front door and exit by the rear door. Customers requiring mobility assistance may exit by the front door.
  • In an effort to protect passengers and drivers from COVID-19, protective driver shields have been installed around the bus operator cab on all conventional buses so customers can board and pay fares at the front.
  • PRESTO customers are strongly encouraged to load their cards online and visit the PRESTO card website to learn about how, and where to go, to load a PRESTO card.
  • We have added a red line on the floor at the front of the bus. Customers are asked to remain behind the red line.
  • Oakville Transit cannot guarantee the ability to maintain physical distance on-board.

Follow the Oakville Transit twitter @oakvilletransit to stay informed.

Conventional transit service

Oakville Transit is currently operating at a modified service level:

  • Monday to Friday – Routes 3, 4, 5/5A, 14/14A and 24 will operate from approximately 6 a.m. to midnight, every 30 minutes during the day and hourly in the evening. Routes 5/5A, 14/14A and 24 will operate every 15 minutes during peak hours. Most other routes will operate every 30 minutes throughout the day and every 60 minutes in the evening, with some routes providing rush hour only service.
  • Saturday – Routes 3, 4, 5/5A, 14/14A and 24 will operate from approximately 7 a.m. to midnight. Routes 5/5A, 14/14A and 24 will operate every 30 minutes during the day. All other routes will operate hourly service from approximately 7 a.m. to 8 p.m.
  • Sunday – Service will operate from approximately 8 a.m. to 8 p.m. Routes 5/5A, 14/14A and 24 will operate every 30 minutes. All other routes will operate hourly.
  • Late Night Service, Senior Specials, Oakville Place and Metro charters will not operate.

Visit schedules and maps for current schedules.

Email transit@oakville.ca or call 905-815-2020 if you need assistance. Google trip planner and real-time bus tracking are available.

On Demand service: care-A-van and Home to Hub

  • Non-medical masks or face coverings continue to be mandatory
  • Customers and attendants will be asked screening questions at their pick-up location prior to boarding the bus
  • Please remember to cancel your trip in advance if you are not feeling well

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