Support Person ID Card

Information for Oakville Transit customers who require the assistance of a support person.

The Oakville Transit Support Person ID Card is a card that identifies a person who, because of their disability, requires regular or occasional assistance while travelling on Oakville Transit buses.

A support person can now ride for free

Support persons travel free of charge on Oakville Transit buses when travelling with someone who has an identified medical requirement for support. 

All passengers who wish to have a support person travel with them at no charge, must present their Oakville Transit Support Person ID Card to the bus driver for each trip that a support person travels with them.

One support person is allowed per individual per trip, but your support person may vary. This is in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Support Person ID Card application form

To get your Oakville Transit Support Person ID Card, you must:

  • Complete an application (including medical certification of a requirement for a support person)
  • Submit the completed form to Oakville Transit for review

Once the application is approved, Oakville Transit will contact the applicant and issue the card. 

The Oakville Transit Support Person ID Card is valid for three years from date of issue. Cards are issued free of charge.

Support Person ID Card Application Form

Alternate ways to request the application form:

Submit your application